Terms of service

 

Terms of Service

OVERVIEW

This website is operated by Nomad & Grace South Africa (Pty) Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Nomad & Grace South Africa. By accessing our website or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies linked or referenced herein.

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

By using our website, you accept these Terms of Service. If you do not agree with them, you may not access the website or use any of our services.

We may update these Terms from time to time by posting the revised version on this page. It is your responsibility to check this page periodically. Continued use of the site means you accept any changes.

PERSONAL INFORMATION

Nomad & Grace SA is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). All customer data is securely stored and used only for internal purposes, such as order fulfilment and customer service. For more, refer to our Privacy Policy.

Our online store is hosted on Shopify Inc., a secure global e-commerce platform enabling us to sell our products and services to you safely.

1. ONLINE STORE TERMS

By using our site, you confirm you are at least 18 years old (or the age of majority in your province of residence), or you have consent from a parent or guardian.

You may not use our services for any unlawful purpose or violate any South African laws, including but not limited to intellectual property or privacy regulations.

Violation of these terms may result in the immediate suspension or termination of your access.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason.

Your content (excluding card details) may be transferred unencrypted across networks. All payment information is encrypted during transmission.

You may not reproduce, duplicate, sell or exploit any part of the service without our express written consent.

3. ACCURACY OF INFORMATION

While we aim for accuracy, the information on this site is provided "as is" for general use only and may not always be current or complete. Use of such information is at your own risk.

4. SERVICE MODIFICATIONS AND PRICING

Prices are subject to change without notice. We may change or discontinue any service or product at any time without liability.

5. PRODUCTS OR SERVICES

Certain products may be exclusively available online and in limited quantities. Returns or exchanges are governed by our Returns Policy.

While we strive to accurately depict our products, colour accuracy may vary based on screen calibration. We reserve the right to limit or cancel sales per customer, address, or region.

6. BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. You agree to provide accurate and up-to-date information, including contact and payment details. Failure to do so may result in delays or order cancellation.

7. OPTIONAL TOOLS

You may be given access to third-party tools, which are provided “as is”. We are not responsible for any issues arising from your use of these tools.

8. THIRD-PARTY LINKS

Some content may link to third-party sites. We are not responsible for the accuracy, legality, or content of external websites. Please read third-party terms before engaging with them.

9. USER FEEDBACK & SUBMISSIONS

By submitting feedback or content (with or without our request), you grant us unrestricted rights to use it. You may not submit illegal or offensive content, or impersonate others.

10. PERSONAL INFORMATION

All personal information submitted is handled in accordance with our Privacy Policy and relevant South African data protection laws.

11. ERRORS & OMISSIONS

We may correct any errors, inaccuracies or omissions in product information, pricing, or availability without notice—even after an order is placed.

12. PROHIBITED USES

You may not use the website for any unlawful, abusive, discriminatory, or fraudulent activity. This includes uploading malware, violating copyrights, or disrupting service.

13. WARRANTIES & LIMITATION OF LIABILITY

Use of this service is at your own risk. We do not guarantee uninterrupted, secure, or error-free service. To the fullest extent permitted under South African law, we disclaim all warranties and are not liable for damages arising from use of the site or products.

14. INDEMNIFICATION

You agree to indemnify and hold Nomad & Grace SA and its affiliates harmless against any claim arising from your breach of these Terms or your violation of any law or third-party rights.

15. SEVERABILITY

If any part of these Terms is found to be unenforceable, the remaining sections remain in full effect.

16. TERMINATION

You may terminate these Terms at any time by ceasing use of the site. We may also terminate your access if you breach these Terms. Any obligations or liabilities incurred prior to termination will survive.

17. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Nomad & Grace SA regarding your use of the service, superseding all prior communications.

18. GOVERNING LAW

These Terms and any separate agreements shall be governed by the laws of the Republic of South Africa. Any disputes will be resolved in South African courts.

19. CHANGES TO TERMS

We may revise these Terms at any time. It is your responsibility to stay informed. Continued use after changes means you accept the updated terms.

20. CONTACT INFORMATION

For questions or concerns, contact us at:

📧 info@nomadandgrace.co.za