-
A thoughtfully layered space made for pausing, gathering, and staying.
-
This Timeless Edit
A thoughtfully layered space made for pausing, gathering, and staying.
Have Any Questions?
Find all the information you need, gathered in one convenient spot.
FAQs
What is the estimated delivery time for my order?
In-stock items typically ship within 2–3 business days, excluding holidays.
Large in-stock furniture items ship within 2–4 weeks.
For backordered items, an estimated restock date will be shown on your order confirmation; please note that these dates are subject to change. Restock estimates do not include processing or shipping time, so allow an additional 2–4 weeks after restock for shipment.
Made-to-order items are produced according to the lead times listed on each product page, which do not include shipping. Please allow an additional 2–4 weeks for delivery once production is complete.
Tracking information will be emailed to you as soon as your order ships.
What does 'ready to ship' mean?
Certain items including furniture, art, lighting, accessories, decor, and more may be available as a 'ready to ship' items. This means that items will be packaged for shipping within 2-4 weeks of your order date and leave our facility within that timeframe. The 2-4 week timeline for order preparation does not include transit time, which can take an additional 1-3 weeks. Lead times and ready to ship items are updated as frequently as possible to most accurately reflect the current availability of our products. Please note all lead times are estimates and are subject to change. Made-to-order items and items that display a backorder date are not considered 'ready to ship'.
Do you offer assembly services?
Yes, we offer an optional assembly service for most items. During checkout, you can choose this option to have our team handle setup upon delivery.
What is your return policy if I’m not satisfied with my purchase?
We accept returns within 30 days of delivery for a full refund or exchange, as long as the item is in its original condition. Please contact our customer service team to initiate a return.
What should I do if my order arrives damaged or incomplete?
We’re here to help. Please reach out to our customer service team with your order number and photos of the issue, and we’ll work quickly to resolve it—whether that means a replacement, refund, or missing item follow-up.
Will sold-out items be restocked, and how can I get notified?
We frequently restock our bestsellers. To stay updated on restocks and new arrivals, we recommend subscribing to our newsletter—you’ll be the first to know.
Contact Us
Phone Number
+27 (0)76 116 8864
Email
info@nomadandgrace.co.za
Call Us
Phone Number
+995 596 789 093
Discover our exclusive collections of books, stationery, soft goods, and home items — each designed to bring style and comfort to your space. From contemporary pieces to timeless details, every item is made to enrich your home’s atmosphere. Find the perfect balance of function and beauty in our carefully chosen selection.
